Challenge your Council Tax band

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How to challenge

For properties in England and Wales, use the online service to: 

  • challenge your Council Tax band

  • ask for a property to be removed from the Council Tax list

You’ll need to provide evidence to support your case.

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You must continue paying your Council Tax while the challenge is happening.

You can also appoint someone else to challenge on your behalf.

Check how to challenge your Council Tax band in Scotland.

If you cannot use the online service

You can also call or email the Valuation Office Agency (VOA) to challenge your Council Tax band. You’ll need to provide supporting evidence when you contact them.

Valuation Office Agency
ctinbox@voa.gov.uk
Telephone (England): 03000 501 501
Telephone (Wales): 03000 505 505
Monday to Friday, 9:00am to 4:30pm
Find out about call charges

To ask for a property to be removed from the Council Tax list, you’ll need to complete a Council Tax challenge form.

View a printable version of the whole guide

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