United Arab Emirates
Getting help
The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.
Emergency services in the UAE
Ambulance: 998
Fire: 997
Police: 999
If you’re in the United Arab Emirates (UAE) and need emergency help from the UK government, contact the British Embassy in Abu Dhabi or the British Embassy in Dubai.
Contact your travel provider and insurer
Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.
Refunds and changes to travel
For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.
Find out more about changing or cancelling travel plans, including:
- where to get advice if you are in a dispute with a provider
- how to access previous versions of travel advice to support a claim
Support from FCDO
FCDO has guidance on staying safe and what to do if you need help or support abroad, including:
- finding English-speaking lawyers, funeral directors and translators and interpreters in the UAE
- dealing with a death in the UAE
- being arrested in the UAE
- getting help if you’re a victim of crime
- what to do if you’re in hospital
- if you are affected by a crisis, such as a terrorist attack
Contacting FCDO
Follow and contact FCDO travel on Twitter, Facebook and Instagram. You can also sign up to get email notifications when this travel advice is updated.
Help abroad in an emergency
If you’re in the UAE and need emergency help from the UK government, contact the British Embassy in Abu Dhabi or the British Embassy in Dubai.
You can also contact FCDO online.
FCDO in London
You can call FCDO in London if you need urgent help because something has happened to a friend or relative abroad.
Telephone: 020 7008 5000 (24 hours)
Living in the United Arab Emirates
If you are thinking of moving to, or already live in the United Arab Emirates, see our living in the United Arab Emirates guide.
Risk information for British companies
The Overseas Business Risk service offers information and advice for British companies operating overseas on how to manage political, economic, and business security-related risks.