Guidance

Prisoner communications policy: PSI 49/2011

Rules and guidance for prison staff on how to help prisoners stay in touch with family members, friends, legal professionals and support services.

• From: HM Prison and Probation Service and Ministry of Justice
• Published: 1 November 2018
• Last updated: 4 January 2024 — See all updates

Applies to England and Wales

Documents

Prisoner communication services: PSI 49/2011

PDF, 393 KB, 30 pages

Details

This prison service instruction (PSI) contains information and guidance for prison staff about their role in helping prisoners stay in contact with other people during their time in prison.

It covers when and how prisoners can keep in touch with friends, family, professional advisers and support services:

• by post
• by phone

This is a current PSI. It came into effect on 1 October 2011. It was last updated in January 2024.

Published 1 November 2018
Last updated 4 January 2024 + show all updates

1. 4 January 2024

   Prisoner communication services: PSI 49/2011 updated

2. 21 September 2022

   PSI updated.

3. 4 October 2021

   PSI updated.

4. 2 September 2021

   PSI updated.

5. 9 November 2020

   PSI updated.

6. 1 November 2018

   First published.