Information and guidance on civilian housing
Civilian housing options; information for service personnel and their dependants.
About
Veterans Services is the MOD’s tri-service focal point to provide service personnel and their dependants with civilian housing information for those wishing to move to civilian accommodation at any time in their career, and for those during resettlement to assist with the transition to civilian life.
Veterans Services can provide advice and guidance to help you make informed choices on your civilian housing options as you transition out of the forces.
A referral will include consideration of your housing needs as well as issues affecting other aspects of your life. You can approach your respective welfare teams to make a referral via a DTRP 1 form or make a self referral online.
Service family accommodation (SFA)
The Defence Infrastructure Organisation (DIO), on behalf of MOD manages a comprehensive SFA maintenance service; the allocation of properties; SFA furniture; conducting move in and move out appointments; and the provision of improvements. Contact details available on the Service Family Accommodation website.
For enquiries about loss of entitlement to SFA resulting from retirement, redundancy, discharge or estrangement, please contact the DIO Loss of Entitlement Team by telephoning 01904 418000 or 94510 8000. Alternatively, you can contact them by email: diosdaccn-loeteam@mod.gov.uk
Civilian housing briefs
Veterans Services delivers an annual programme of civilian housing briefings to help inform and guide Service personnel and their families about the choices available to them and the need to plan ahead. Briefings are open to all Service personnel and their families, at any stage of their Service career.
These briefs are designed to give you the information to help you make informed choices on your civilian housing, the briefings cover the following areas:
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house purchase (including Forces Help to Buy), private rental
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independent financial advice (provided by the Service Insurance and Investment Advisory Panel members)
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social housing and affordable home ownership schemes
Brief dates for 2026
To register for the Civilian housing briefs please the click the link in the table for the date you wish to attend and provide your details.
| Date | Start Time | End Time | Type of Brief |
|---|---|---|---|
| 12/02/26 | 14:00 | 15:30 | Civilian Housing Brief |
| 12/03/26 | 14:00 | 15:30 | Civilian Housing Brief |
| 23/04/26 | 14:00 | 15:30 | Civilian Housing Brief |
| 14/05/26 | 14:00 | 15:30 | Civilian Housing Brief |
| 11/06/26 | 14:00 | 15:30 | Civilian Housing Brief |
| 16/07/26 | 14:00 | 15:30 | Civilian Housing Brief |
| 10/09/26 | 14:00 | 15:30 | Civilian Housing Brief |
| 15/10/26 | 14:00 | 15:30 | Civilian Housing Brief |
| 12/11/26 | 14:00 | 15:30 | Civilian Housing Brief |
| 10/12/26 | 14:00 | 15:30 | Civilian Housing Brief |
Please be aware that Veterans Services are unable to assist directly with Forces Help to Buy (FHTB) or Loss of Entitlement (LOE) queries. Service personnel with FHTB enquiries or applications, please contact the FHTB team at E-Mail-dbsjpacforceshelptobuy@afpaa.r.mil.uk or 0141 224 3600 (Option 4).
Service personnel with enquiries regarding Notice to Vacate (NTV) letters or retention of SFA, please contact the LOE team via E-Mail-DIORDAccn-LOETeam@mod.gov.uk.
If you require transitional housing advice and guidance please see details of the help we can offer and how to refer to us at the following link - Help for service leavers from Veterans Services - GOV.UK (www.gov.uk)
Services Cotswold Centre
The Services Cotswold Centre (SCC) is a tri-Service facility that provides short term transit accommodation for service personnel, their spouses, civil partners and families. Find out more information about the service they can provide in the link below.
Further advice and information
VALOUR: the UK: wide veteran support system should be the first point of contact for veterans seeking support.
- Service personnel housing: other organisations who can help
- Service Family Accommodation
- Forces Help to Buy: help to get on the property ladder
- Service leavers’ guide
- Tri-service accommodation regulations (TSARs) (JSP 464)
Contact Veterans Services
- England, Scotland, Wales and overseas: DBSAFVS-VSTriage-Team-National@mod.gov.uk
- Northern Ireland and Republic of Ireland: DBSAFVS-VS-NI-ROI@mod.gov.uk
Updates to this page
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Added VALOUR signposting.
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New links have been added for 2026 Civilian Housing Briefs
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The Civilian housing brief dates and links for 2025 have been added.
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Removal of references to SPACES - the service no longer exists, removal of duplication of information.
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Additional Housing Brief date for 2024 included.
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removed out of date housing briefs.
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Included dates and links to register for 2024 Civilian briefs.
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Data has been deleted and added to the table
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First published.