Report a flood or possible cause of flooding
Who you need to contact depends on what’s flooding.
Sewers and burst water mains
Contact your local water company to fix:
- blocked sewers
- burst water mains
Public drains and flooded roads
Contact your local council to:
Rivers and the sea
Call the Environment Agency to report:
- collapsed or badly damaged river banks
- flooding from main rivers or the sea
-
main rivers blocked by a vehicle or fallen tree causing risk of flooding
- unusual changes in river flow
Contact your local council to report flooding from other rivers, brooks or streams.
Environment Agency incident hotline
0800 80 70 60
24-hour service
Find out about call charges
Groundwater flooding
Report groundwater flooding to your local council. Groundwater flooding is caused by water rising up through the ground.
Private drains
Floods caused by private drains are the responsibility of the property owner.