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Guidance and regulation

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From Valuation Office Agency (VOA)
  • Tables showing the Local Housing Allowance rates in accordance with statute.

  • The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

  • The Valuation Office Agency's responsibilities with personal information obtained through the check and challenge service.

  • The Valuation Office Agency's (VOA) technical manual for assessing domestic property for Council Tax.

  • The conditions under which the VOA will delete the band on a property, removing the requirement to pay Council Tax.

  • Apply to register a rent and fair rent increases.

  • Guidance for Valuation Officers.

  • The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

  • Information on how customers can contact us.

  • In England and Wales your local property tax will be either Council Tax or business rates (sometimes referred to as non-domestic rates).

  • If you do not agree with the Valuation Office Agency’s (VOA) decision after a challenge, you have the right (in certain circumstances) to appeal.

  • What to expect when the Valuation Office Agency visit and measure non-domestic property.

  • Different parts of a property will have different relative values depending on their floor level and type of accommodation. These relative values are held in the valuation scales.

  • How to identify Council Tax and business rates scams and what you can do to avoid them.

  • VOA Rent Officers carry out a range of statutory duties covering rental data, fair rent and housing benefit valuations and also provide DWP annually with current Local Housing Allowance rates.

  • The VOA has standards of behaviour we expect of agents.

  • Tell the Valuation Office Agency about changes to property details or that you think the rateable value is wrong. For valuations before 1 April 2023.

  • The Valuation Office Agency`s technical manual covering all aspects of compulsory purchase and compensation.

  • The Valuation Office Agency does not usually change your rateable value if your property is in a state of disrepair. There are however, exceptions to this.

  • Tables showing the Local Housing Allowance rates in accordance with statute.