Guidance and regulation

A basic guide for businesses on the Consumer Protection from Unfair Trading Regulations.

• From: Competition and Markets Authority
• Updated: 1 March 2008

Advice for manufacturers and retailers on textile labelling.

• From: Department for Business and Trade and 1 others
• Updated: 31 December 2020

The Guidance on the Implementation of the Sunbeds (Regulation) Act 2010 is for local authority authorised officers to support enforcement.

• From: Department of Health and Social Care
• Updated: 8 April 2011

Find out what information you need to show on products made of or containing meat that you sell to the public.

• From: Department for Environment, Food & Rural Affairs and 1 others
• Updated: 3 January 2017

Resources for business.

• From: Office for Product Safety and Standards
• Updated: 22 April 2024

What to do if you think your electricity bills are high or electricity meter is faulty.

• From: Office for Product Safety and Standards
• Updated: 2 July 2018

Non-statutory technical standards for the design, maintenance and operation of sustainable drainage systems to drain surface water.

• From: Department for Environment, Food & Rural Affairs
• Updated: 23 March 2015

Information and resources.

• From: Office for Product Safety and Standards
• Updated: 5 March 2024

The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.

• From: Department for Science, Innovation and Technology and 1 others
• Updated: 14 October 2018

What you can expect if you request a meter test.

• From: Office for Product Safety and Standards
• Updated: 2 July 2018

Give information to consumers when selling food that is loose or hasn't been prepacked by another producer.

• From: Department for Environment, Food & Rural Affairs and 1 others
• Updated: 3 January 2017

How to claim compensation yourself or if using a claims management company, check they're authorised, your rights and their obligations.

• From: Ministry of Justice
• Updated: 16 June 2014

This document explains and gives guidance on issues which are likely to arise from the regulations on private sewers transfer.

• From: Department for Environment, Food & Rural Affairs
• Updated: 21 September 2011

This is an agreement between the government and the Association of British Insurers (ABI) on the use of genetic test results in underwriting insurance policies.

• From: Department of Health and Social Care
• Updated: 13 December 2022

What to do if you think your gas bills are high or gas meter is faulty.

• From: Office for Product Safety and Standards
• Updated: 2 July 2018

For the first time, over 1.2 million ‘eligible’ non-household customers in England can choose their water supplier (from 3 April 2017).

• From: Crown Commercial Service
• Updated: 30 June 2017

This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.

• From: British Hallmarking Council
• Updated: 18 November 2022

Quick guide to the main rules covering how you compete, how you treat your customers and how you sell.

• From: Competition and Markets Authority
• Updated: 1 October 2008

Information for content creators on complying with consumer protection law when endorsing products, brands or services on social media.

• From: Competition and Markets Authority
• Updated: 3 November 2022

How the CMA uses its consumer powers to address problems in markets, including its approach to compliance and enforcement of consumer law.

• From: Competition and Markets Authority
• Updated: 4 November 2020