Valuation Office Agency
Featured
Council Tax: your questions answered
News story
Explaining the process for challenging your Council Tax band and answering some common questions.
Council Tax band challenges
Blog post
You can contact the VOA if you think your property may be in the wrong Council Tax band. In this blog, we explain the process.
In this blog, we explain what we class as major renovation, the evidence we need to delete the property’s band, and what happens once the band has been deleted.
If you think your Council Tax band is wrong, you may be able to challenge it. In this blog, we look at the evidence you need to support a challenge.
The VOA has published details about how it will improve the information it discloses on business rates valuations.
We explore our future approach to sharing information on business rates valuations, and what it will mean for our customers.
Latest from the Valuation Office Agency
What we do
The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.
VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.
Follow us
Documents
Transparency and freedom of information releases
Our management
Contact VOA
Contact the VOA
For information and guidance relating to common queries or to make a general enquiry, please see the contact VOA page.
Media enquiries
If you are a journalist with a media enquiry about the Valuation Office Agency, you can contact our press office. Our press office cannot help with customer service enquiries.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of information
We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.
High profile groups within VOA
Corporate information
Jobs and contracts
Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.