Business rates relief

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Retail, hospitality and leisure relief

You could qualify for retail, hospitality and leisure relief if your business is mainly being used as a:

  • shop

  • restaurant, café, bar or pub

  • cinema or music venue

  • hospitality or leisure business - for example, a gym, a spa or a hotel

What you’ll get

If you’re eligible, you could get 75% off your business rates bills for the 2024 to 2025 billing year (1 April 2024 to 31 March 2025).

The most you can get in relief each billing year is £110,000 per business.

If you opt out of retail, hospitality and leisure relief for the 2024 to 2025 billing year you cannot change your mind.

How to get retail, hospitality and leisure relief

Local councils manage business rates relief in their area.

Contact your local council to:

  • check if you’re eligible

  • find out how to get retail, hospitality and leisure relief

  • check if you can get any other types of business rates relief on top of retail, hospitality and leisure relief

If your circumstances change

Report changes to make sure you’re paying the right amount and do not get a backdated increase in your bill or overpay.

Contact your local council if:

  • your property becomes empty

  • you get another property

  • you make any changes to your property that would increase its value - for example, extending or renovating it
  • the nature of your business changes or it moves to different premises

If the amount of retail, hospitality and leisure business rate relief you’re eligible for changes, you’ll usually need to pay your new rate starting from the day your circumstances changed.

Check which changes in circumstance you need to report to the Valuation Office Agency (VOA).

If you think you should be getting retail, hospitality and leisure relief but are not

Contact your local council if you’re not getting retail, hospitality and leisure relief and you think you’re eligible for it.

If you’re not eligible for retail, hospitality and leisure relief

You may be eligible for another type of business rate relief. For example, if:

Check what other reliefs you may be eligible for.

View a printable version of the whole guide

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