Guidance

Apply to resolve an European Works Council dispute

How employees, employers and their representatives can resolve disputes about the operation of a European Works Council (EWC) under the Transnational Information and Consultation of Employees Regulations (TICER).

Types of application and complaint

There are several types of applications or complaint that employees and employers can make. These include whether:

  • the EWC has been set up within the proper timescale

  • the EWC is operating effectively once it’s been set up

Make an application or complaint

If the central management of the company is in England, Scotland or Wales, you should send your application to the CAC.

If it’s in Northern Ireland, you should send your application to the Industrial Court.

There is no application form for the Central Arbitration Committee (CAC) so you should write or email with the following information:

  • your name and contact details

  • the name and contact details of the other party (the employer or employee as appropriate)

  • the Regulation number of your application or complaint

  • a brief statement explaining your complaint

From the 1 January 2021, changes have been made to the applications and complaints that can be made under TICER. Please click on the link “Submitting EWC Applications and Complaints” below for further information.

Submitting EWC Applications & Complaints

Send your email to enquiries@cac.gov.uk

What happens next

The CAC will acknowledge your complaint and invite the other party to respond to it.

We will tell you the names of the panel members who will be considering your complaint and the name of the case manager who will be your contact.

The case manager will tell you what happens next. This could include:

  • providing further information

  • attending an informal meeting to discuss the issues

  • attending a formal hearing after which the CAC will issue a decision

Updates to this page

Published 23 October 2014

Sign up for emails or print this page