Bringing your pet dog, cat or ferret to Great Britain
Help and support
Contact the Pet Travel helpline if you need more information about pet travel.
Pet Travel helpline
pettravel@apha.gov.uk
Telephone: 03000 200 301
Monday to Friday, 8:30am to 5pm
Closed on bank holidays
Find out about call charges
Make a complaint
Contact the Animal and Plant Health Agency to make a complaint.
Report an illegally imported pet
Contact your local Trading Standards Office if you think that an animal has been imported illegally.
In London contact the City of London Animal Health and Welfare Team.
City of London Animal Health and Welfare Team
Telephone: 020 8745 7894
Find out about call charges