Contact the Carer's Allowance Unit

Get information on Carer’s Allowance and how to make a claim.

This guide is also available in Welsh (Cymraeg).

General enquiries
Telephone: 0800 731 0297
Textphone: 0800 731 0317
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0297
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Monday to Friday, 8am to 6pm
Find out about call charges

You can also write to:

Freepost DWP Carers Allowance Unit

Do not write anything except the freepost address on the envelope. You do not need a postcode or a stamp.

You can find out more about Carer’s Allowance, or report changes in circumstance if you already receive it.

General enquiries helpline opening times over Christmas and New Year