Consumer advice

Get advice on consumer issues, your energy supply and postal service.

England and Wales

Contact the Citizens Advice consumer helpline.

Citizens Advice
Telephone: 0808 223 1133
Welsh language: 0808 223 1144
Monday to Friday, 9am to 5pm

Scotland

Contact Consumer Advice Scotland for advice on consumer issues.

Consumer Advice Scotland
Telephone: 0808 164 6000
Monday to Friday, 9am to 5pm

Contact Energy Advice Scotland for advice on your energy supply.

Energy Advice Scotland
Telephone: 0808 196 8660
Monday to Friday, 9am to 5pm

Contact Postal Advice Scotland for advice on your postal service.

Postal Advice Scotland
Telephone: 0808 196 8660
Monday to Friday, 9am to 5pm

Northern Ireland

Contact Consumerline (run by Trading Standards) for advice on consumer issues and your energy supply.

Consumerline
Telephone: 0300 123 6262
Monday to Thursday, 9am to 5pm
Friday, 9am to 4pm

Contact the Citizens Advice consumer helpline for advice on your postal service.

Citizens Advice
Telephone: 0808 223 1133
Monday to Friday, 9am to 5pm

Find out about call charges.

Find further advice on your consumer rights as well as how to make a complaint.