Private healthcare market investigation
The Competition and Markets Authority (CMA) has completed its remittal into the private healthcare market and has brought article 22 of the 2014 Order into force.
CMA publishes hospital action plans
The CMA has published action plans from hospitals currently in breach of the Private Healthcare Market Investigation Order 2014.
The action plans show the steps the hospitals will take to achieve compliance under the Order. The Order requires hospitals to publish data through the Private Healthcare Information Network (PHIN), to allow consumers to make informed choices.
We published 40 plans on 28 March 2024 and another 30 on 12 September 2024.
Plans published on 12 September 2024
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Plans published on 28 March 2024
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Further CMA open letter to private healthcare consultants and hospitals
24 July 2023: The Competition and Markets Authority (CMA) has published an open letter to private healthcare consultants and hospitals about their compliance with the Private Healthcare Market Investigation Order 2014.
CMA open letter to private healthcare consultants and hospitals
12 October 2022: The Competition and Markets Authority (CMA) has published an open letter to private healthcare consultants and hospitals about their compliance with the Private Healthcare Market Investigation Order 2014.
- Press release: CMA to take action to give private patients access to information (12.10.22)
- Open letter to private healthcare consultants and hospitals (12.10.22)
CMA approval of PHIN’s Strategic Plan
29 July 2022: The CMA has approved PHIN’s Strategic Plan in accordance with Article 24.1 of the Private Healthcare Market Investigation Order 2014.
- (29.7.22)
- PHIN Strategic Plan (29.7.22)
Read the full news story for the CAT’s ruling on the private healthcare remittal.
Implementation of article 22 of the 2014 Order
Timetable
(updated 28.2.17)
Final decision on material change of circumstances
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Hearing summary
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(21.4.17)
Responses to decision on material change of circumstances
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Provisional decision on material change of circumstances
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(28.2.17)
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(28.2.17)
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(28.2.17)
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(28.2.17)
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(28.2.17)
Responses to notice of intention
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Notice of intention
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Remedy group appointed
10 October 2016: Following the publication of the final report on private healthcare, the remedy group was appointed on 21 September.
Roger Witcomb (Chairman), Anne Lambert and Tony Morris
Remittal
Timetable
Date of remittal: 12.1.15
(updated on 18.7.16)
Contact
Email: general.enquiries@cma.gov.uk
Remittal final report
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- Press release: CMA publishes final report on private healthcare remittal (5.9.16)
Responses to remittal supplemental provisional decision on remedies
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Remittal provisional decision on remedies
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- Press release: CMA’s private healthcare provisional decision on remedies (22.3.16)
Hearing summaries
As part of its evidence-gathering process, the CMA is holding hearings with a range of industry customers and interested parties.
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Responses to the working papers
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Responses to remittal provisional decision on remedies
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Analysis
Working papers
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Summaries of response hearings
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Responses to provisional findings and notice of possible remedies
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Provisional findings and notice of possible remedies
10 November 2015: The CMA has provisionally found that lack of price competition is harming customers, after re-examining private healthcare in central London.
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- (PDF, 2.30 Mb) (10.11.15)
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- Press release: Competition problems provisionally found in private healthcare (10.11.15)
Evidence
Initial submissions
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Responses to invitation to comment and submit further evidence
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(30.6.15)
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Notifications
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Inquiry remittal group appointed
9 March 2015: The members of the group are:
Roger Witcomb (Chairman), Tony Morris, Anne Lambert, Jeremy Peat, and Jonathan Whiticar.
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Phase 2
Date of referral: 04.04.12 Statutory deadline: 03.04.14
Decisions on appeals
- CMA news story: Court of Appeal dismisses FIPO healthcare appeal (25.7.16)
- CMA news story: CMA welcomes Court of Appeal verdict in private healthcare case (21.5.15)
- CMA news story: CAT dismisses FIPO healthcare appeal (29.4.15)
- CMA news story: CAT dismisses AXA PPP appeal (13.3.15)
Remedies
1 December 2014: The CMA has approved arrangements proposed by the Private Healthcare Information Network (PHIN) to establish an organisation which will provide information on hospitals and consultants for patients via an independent public website.
- Press release: Better information for private patients moves closer (1.12.14)
17 October 2014: The CMA has published notices inviting expressions of interest.
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(17.10.14)
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(17.10.14)
Final order
1 October 2014: The CMA has published a final order following its investigation into the private healthcare market.
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Draft orders
8 September 2014: The CMA has published a modified draft order for consultation. This covers the PPU, clinician incentive and information remedies as set out in the final report.
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15 July 2014: The CMA is consulting on a draft order covering the PPU, clinician incentive and information remedies as set out in the final report.
- (PDF, 90 Kb) (15.07.14)
- (PDF, 220 Kb) (15.07.14)
- (PDF, 228 Kb) (15.07.14)
Final report
Core documents
- 04.04.12
- Inquiry Group: Roger Witcomb (Chairman of the Group), Jayne Almond, Tony Morris, Jeremy Peat, Jonathan Whiticar
- 22.06.12
- Annotated issues statement 28.02.13
- 28.08.13
- 28.08.13
- 28.08.13
- Provisional findings report 02.09.13
- 16.01.14
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- 21.05.14
- 15.05.12
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Undertakings
The CMA has accepted undertakings given by HCA in relation to the requirement for it to divest either the London Bridge and the Princess Grace hospitals or the Wellington Hospital including the Wellington Hospital Platinum Medical Centre.
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- 21.05.14
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Provisional findings report
Date published: 02.09.13
Annotated issues statement
- 28.02.13
- 28.02.13
- Appendix A Annex Analysis of product markets (PPTX, 819 Kb) 28.02.13
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- Appendix B Annex 1 Measuring Local Competition (PPTX, 747 Kb) 28.02.13
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- Appendix B Annex 3 Self-Pay PCA (PPTX, 841 Kb) 28.02.13
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Analysis
Working papers
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- 31.05.13
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- 31.05.13
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- 14.06.13
- 21.05.13
- 28.03.13
- 07.06.13
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Surveys
- Patient Survey GFK Report (PPTX, 1.7 Mb) 27.02.13
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- Survey Healthcare Professionals GFK Report (PPTX, 11.1 Mb) 27.02.13
- 27.02.13
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- 20.03.13
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Evidence
Responses to provisional decision on remedies
- 11.02.14
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- 06.03.14
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- 28.02.14
- 07.02.14
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- 21.02.14
- 24.02.14
- 11.02.14
Summaries of response hearings held with parties
- 13.11.13
- 13.11.13
- 21.02.14
- 24.03.14
- 13.11.13
- 05.03.14
- 13.01.14
- 24.03.14
- 18.11.13
- 10.12.13
- 13.11.13
- 14.11.13
- 17.01.14
- 18.03.14
- 21.11.13
Responses to provisional findings report and notice of possible remedies
- 02.09.13
- 28.08.13
- 01.10.13
- 07.10.13
BMI
- 27.01.14
- 27.01.14
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BUPA
- 11.10.13
- 11.10.13
Circle
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08.10.13
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24.12.13
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- 09.01.14
- 17.10.13
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- 13.12.13
- 13.12.13
HCA International Limited
- 06.12.13
- 06.12.13
- 14.02.14
- 06.12.13
- 06.12.13
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- and 20.12.13
- 14.02.14
- 14.02.14
- 14.02.14
Nuffield Health
- 14.10.13
- 14.10.13
- 10.09.13
Ramsay Health Care (UK) Limited
- 04.11.13
- 04.11.13
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- 24.09.13
Spire Healthcare
- 05.12.13
- 05.12.13
- 09.10.13
- 17.09.13
- 26.09.13
- 30.09.13
- 24.09.13
- 07.10.13
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Ulster Independent Clinic
- 12.11.13
- 12.11.13
Responses to working papers
Divestment options paper
- 14.02.14
- 14.02.14
- 14.02.14
Empirical analysis methodology of price outcomes in negotiations between hospital operators and insurers
- 22.08.13
- 22.08.13
Entry & expansion case studies
- 22.08.13
- 22.08.13
- 22.08.13
Local competition assessment of hospitals of potential concern
- 22.08.13
Information availability
- 22.08.13
Price-concentration analysis for self-pay patients
- 22.08.13
Private Healthcare in central London: horizontal competitive constraints
- 22.08.13
- 22.08.13
Profitability
- 22.08.13
- 22.08.13
Responses to annotated issues statement
- 28.02.13
- 02.04.13
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- 12.04.13
- 07.05.13
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Summaries of hearings held with parties
- 04.07.13
- 04.07.13
- 09.10.13
- 30.10.13
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- 28.06.13
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Responses to issues statement
- 22.06.12
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- 19.10.12
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- 29.01.13
Initial submissions - Third Parties
- 21.05.12
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Initial submissions - Main Parties
- 21.05.12
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News releases
- OFT refers private healthcare market to CC 04.04.12
- Private healthcare market investigation - issues statement 22.06.12
- Private patients pay for lack of competition 28.08.13
- CC sets out changes for private healthcare 16.01.14
- CMA finalises changes for private healthcare 02.04.2014
Phase 1
Action
The OFT, in exercise of its powers under Sections 131 and 133 of the Enterprise Act 2002 (the Act) has referred the supply and acquisition of PH in the UK to the Competition Commission for investigation.
Summary of work
The OFT has decided to refer the market for Private Health (PH) to the Competition Commission for a market investigation.
On 8 December 2011, the OFT published a consultation document setting out the provisional decision to refer to the PH market in the UK to the CC and opened a public consultation. The consultation document set out a number of features that the OFT considered, individually or in combination, prevent, restrict or distort competition in this market. We consider that these features of the PH market impair the ability of patients, GPs and PMI providers to choose between competing service providers, including new entrants, on the basis of superior quality of services to patients and better value for money.
The consultation closed on 30 January 2012. Having carefully considered all the comments and evidence received during the consultation, the OFT continues to be of the view that there are a number of features that, individually or in combination, prevent, restrict or distort competition in this market.
The features identified are:
Information asymmetries - the shortage of accessible, standardised and comparable information appears to weaken the ability of patients and GPs to drive efficiencies and stimulate enhanced competition between rival PH facilities and between consultants, and may give rise to a dampening of competition in the market overall.
Concentration - the PH provider market appears to be concentrated at the national level. At the local level there appear to be areas of high concentration, such as areas where there is no alternative fascia PH facility within a 30-minute drive time of a PH facility (solus PH facilities). The existence of solus and PH facilities means that PMI providers appear to be dependent on the PH providers that own these facilities in order to provide local access for their policyholders. The size of the larger PMI providers appears to result in a degree of buyer power. However, their ability to exercise this may be limited.
44% of anaesthetists are part of an Anaesthetist Group (AG). The prevalence of AG groups is also a feature of the market which may reduce price competition in local markets (particularly in view of switching costs such as the costs associated with postponing treatment or travelling to an alternative facility).
Barriers to entry - we consider that a number of features of the PH market combine to create significant barriers to entry. For example, some larger PH providers can impose price rises or set other conditions should a PMI provider recognise a new entrant on its network. There also appear to be direct and indirect incentives given by PH providers to consultants, which could raise those barriers further.
Start date: 10 March 2011, MIR completed 4 April 2012.
Related documents
Press releases
- OFT refers private healthcare market to Competition Commission 4 April 2012
- OFT provisionally decides to refer private healthcare market to Competition Commission 8 December 2011
- OFT confirms scope of private healthcare study 10 March 2011
- OFT seeks views ahead of private healthcare market study 14 December 2010
Updates to this page
Last updated 12 September 2024 + show all updates
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Second batch of hospital action plans published.
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Hospital action plan responses published
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Open letter to private healthcare consultants and hospitals published.
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Open letter to private healthcare consultants and hospitals published.
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Letter on CMA approval of PHIN’s Strategic Plan published.
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Final decision and variation order published.
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Hearing summary and submission published.
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Responses to decision on material change of circumstances published.
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Provisional decision on material change of circumstances and draft order published and timetable updated.
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Responses to notice of intention published.
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Timetable and notice of intention published and remedy group appointments added.
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Full remittal final report published.
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Summary of final report published.
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Responses to remittal supplemental provisional decision on remedies published.
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Timetable updated.
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Remittal supplemental provisional decision on remedies published.
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Hearing summaries published.
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Responses to working papers published.
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Response published.
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Hearing summary published.
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Response to remittal provisional decision on remedies published.
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Timetable updated and responses to remittal provisional decision on remedies published.
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Working paper published.
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Correction to the remittal provisional decision on remedies published.
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Remittal provisional decision on remedies report published.
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Timetable updated.