Worcester Bosch: consumer protection case
The CMA is investigating Worcester Bosch’s marketing of its ‘hydrogen-blend ready’ boilers. This investigation forms part of the CMA’s wider work looking at consumer protection issues in the green heating and insulation sector.
Case timetable
Date | Action |
---|---|
17 October 2023 | Case launch |
Case opening
17 October 2023: The Competition and Markets Authority (CMA) has opened an investigation into Bosch Thermotechnology Limited’s (trading as Worcester Bosch) compliance with consumer protection law.
The CMA is investigating Worcester Bosch’s marketing practices in relation to its so-called ‘hydrogen-blend ready’ home boilers.
The CMA will now engage with Worcester Bosch and gather further evidence to consider whether the company has broken consumer protection law. The CMA is at the initial stage of its investigation. Accordingly, it should not be assumed that Worcester Bosch has broken consumer protection law.
The CMA has also written to 12 other businesses to warn them that they could be breaching consumer protection law after reviewing their marketing to consumers, and to remind them of their legal obligations.
- Press notice: Investigation into boiler company over ‘green’ claims (17.10.23)
Contact
- Director, Sabrina Basran
- Senior Responsible Officer, George Lusty