Cold Weather Payment
When you’ll get paid
If you’re eligible to get Cold Weather Payments, you’ll get £25 for each 7 day period of very cold weather between 1 November 2024 and 31 March 2025.
After each period of very cold weather in your area, you should get a payment within 14 working days. It’s paid into the same bank or building society account as your benefit payments.
If you do not get your Cold Weather Payments
Tell the Pension Service or Jobcentre Plus if you think you should have got a Cold Weather Payment but you have not.
If you’re getting Universal Credit, sign in to your account and add a note to your journal.
If you do not have an online account, ring the Universal Credit helpline instead. The phone number is on letters about your Universal Credit claim.