Complain about a legal adviser

Follow your legal adviser’s complaints procedure or contact the Legal Ombudsman.

The rules are different in Scotland.

Ask your legal adviser for a copy of their complaints procedure. This should tell you how to complain and how they will deal with it.

You can complain to the Legal Ombudsman if your legal adviser doesn’t respond to your complaint in 8 weeks or if you’re unhappy with their response.

Legal Ombudsman
www.legalombudsman.org.uk
0300 555 0333
Monday to Friday, 9am to 5pm
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Legal Ombudsman

PO Box 6806

Wolverhampton

WV1 9WJ