If you’re from the EU and you're applying for tuition fee funding and help with living costs
Read the guidance on student finance if you’re from the EU before you contact Student Finance England.
Ways to get help
Telephone
Telephone: 0300 100 0607
Text relay (if you cannot hear or speak on the phone): 18001 then 0300 100 0607
Monday to Friday, 8am to 7pm
Find out about call charges
If you have a customer reference number, have it with you when you call.
The opening hours are different over Christmas and New Year:
| Date | Opening hours |
|---|---|
| Monday 23 December | 8am to 7pm |
| Tuesday 24 December | 8am to 12pm |
| Wednesday 25 December | Closed |
| Thursday 26 December | Closed |
| Friday 27 December | 8am to 7pm |
| Saturday 28 December | Closed |
| Sunday 29 December | Closed |
| Monday 30 December | 8am to 7pm |
| Tuesday 31 December | 8am to 12pm |
| Wednesday 1 January | Closed |
| Thursday 2 January | 8am to 7pm |
Address
Migrant Worker Applications
PO Box 89
Darlington DL1 9AZ
United Kingdom
Social media
Twitter: @SF_England
Facebook: @SFEngland
You can only get help with general queries on social media. Do not give any personal details.
Complaints
Contact the Student Loans Company if you want to make a complaint.
Appeals
An appeal is a formal request to Student Finance England asking them to review a decision about whether you can get financial help and if so how much.
Your answers
- 1. What do you need to contact Student Finance England about?
- Your student finance application
- Change 1. What do you need to contact Student Finance England about?
- 3. What type of funding are you applying for?
- Applying for tuition fees and help with living costs
- Change 3. What type of funding are you applying for?