Contact UK Visas and Immigration for help

General immigration enquiries

Call UK Visas and Immigration (UKVI) about:

• extending your stay in the UK
• visas
• general immigration enquiries

If you are waiting for a decision about your visa application and it is within the current processing time, you do not need to contact UKVI. You will get a letter or email when a decision is made.

Fill in a form to get your passport or other documents back urgently.

Before you contact UKVI

Contact centre staff cannot give you advice about your personal circumstances. For example, they cannot tell you: 

• which visas you can apply for – use the check if you need a UK visa tool or find an immigration adviser 

• whether your application will be successful 

• when you will get a decision

Contact UKVI

UK Visas and Immigration contact centre
Telephone: 0300 790 6268 - select option 2
Monday to Thursday (excluding bank holidays), 9am to 4:45pm
Friday (excluding bank holidays), 9am to 4:30pm
Find out about call charges

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• 1. Where are you contacting UKVI from?: Inside the UK
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