Contact UK Visas and Immigration in a language other than English
If you have a question about your application you can contact staff who speak:
- Arabic
- Cantonese
- French
- Hindi
- Mandarin
- Russian
- Spanish
Contact centre staff cannot give you advice about your personal circumstances.
Online
You can send an online query to UK Visas and Immigration (UKVI).
Contact UK Visas and Immigration online.
Online queries cost £2.74. You’ll not be charged for any follow-up emails about the same enquiry.
You’ll get a reply to your query within 5 days, except on Fridays, Saturdays, Sundays and UK public holidays.
If you’ve not had a response within 5 working days, check your email’s spam or junk folder before contacting UKVI again.
By phone
You can call UKVI.
UK Visas and Immigration contact centre
Telephone: +44 (0)300 790 6268
Calls cost 69 pence per minute on top of your standard network charges.
If you cannot contact UK 0300 numbers, use +44 (0)203 875 4669.
When you can call depends on which language you speak.
Arabic
Sunday to Thursday, 5am to 1pm UK local time.
Cantonese
Monday to Friday, 1am to 9am UK local time.
French
Monday to Friday, 9am to 5pm UK local time.
Hindi
Monday to Friday, 4am to midday UK local time.
Mandarin
Monday to Friday, 1am to 9am UK local time.
Russian
Monday to Friday, 6am to 2pm UK local time.
Spanish
Monday to Friday, 1pm to 1am UK local time.
Your answers
- 3. What language do you want to use?
- A language other than English
- Change 3. What language do you want to use?