Employment agencies and businesses

Terms and conditions

If you run an employment business you have to agree terms and conditions before starting to find work for work-seekers.

These should cover:

that you’re operating as an employment business
the type of work you’ll find or seek to find for the work-seeker
if those work-seekers are or will be employed by you under a contract of service, or apprenticeship, or a contract for services, and the terms that will apply
an undertaking that you’ll pay the work-seeker for all work whether you’re paid by the hirer or not
the length of notice the work-seeker needs to give and is entitled to get for assignments
either the rate of pay or minimum rate of pay you reasonably expect to get for the work-seeker
how often and when the work-seeker will be paid
the amount of holiday and holiday pay details (the majority of work-seekers will be entitled to statutory holiday pay)

If the work-seeker is a limited company (and not opted out of the rules) you must detail when they may be entitled to and be paid for time off.

If you and the work-seeker agree any changes to the terms you must give them a new document with the details of the changes and when they start.

This must be as soon as reasonably practical after the changes are agreed.

Contact the pay and work rights helpline for help and advice.