Automated approaches to measuring online experiences 2021 (OFCOM)

A research paper from OFCOM

Abstract

This summary report from Faculty, commissioned by Ofcom, provides an assessment of the existing range of online automated tools, within a framework for measuring online experiences. It outlines current providers and the legal, ethical and other considerations to be addressed when using such tools.

Citation

Faculty, Automated approaches to measuring online experiences (2021) [online] Available at: Automated approaches to measuring online experiences (PDF, 4.1 MB) [Accessed 10 February 2022]

https://www.ofcom.org.uk/research-and-data/internet-and-on-demand-research/online-nation

Updates to this page

Published 25 March 2022