Platform-based business models and financial inclusion (BIS)
A research paper from the BIS
Abstract
Three types of digital platforms are expanding in financial services:
- fintech entrants
- big tech firms
- increasingly, incumbent financial institutions with platform-based business models
These platforms can dramatically lower costs and thereby aid financial inclusion – but these same features can give rise to digital monopolies and oligopolies. Digital platforms operate in multi-sided markets, and rely crucially on big data. This leads to specific network effects, returns to scale and scope, and policy trade-offs.
Citation
BIS working paper No.986 Karen Croxson (Financial Conduct Authority), Jon Frost (BIS), Leonardo Gambacorta (BIS) and Tommaso Valletti (Imperial College London)