General Register Office

The General Register Office holds records of births, deaths, marriages, civil partnerships, stillbirths and adoptions in England and Wales.

Contact the General Register Office with general enquiries or to ask about an application you’ve already submitted.

General Register Office
certificate.services@gro.gov.uk (put ‘GQ’ in the subject line of your email)
Telephone: 0300 123 1837
Textphone: 18001 0300 123 1837
Monday to Friday, 8am to 6pm
Saturday, 9am to 1pm
Find out about call charges

You can also use the online form to ask about an existing application.

You can order certificates online or write to the following address.

General Register Office
PO Box 2
Southport
PR8 2JD

For records in Scotland, contact the National Records of Scotland.

For records in Northern Ireland, contact the General Register Office for Northern Ireland.