Getting an MOT
Test result appeals and problems
You can appeal the results of an MOT with the Driver and Vehicle Standards Agency (DVSA) if either:
- your vehicle failed the MOT
- your vehicle passed the MOT, but you think it should have failed
You should not have any repairs made until the appeal process has finished.
You can take your own action against an MOT test centre through Trading Standards, personal legal proceedings or reporting the centre to the police. DVSA cannot help you take action against a centre.
Appeal if your vehicle failed an MOT
You need to discuss your test results with the test centre before anyone starts repairs.
You can appeal against the failure if you think it’s wrong. Fill in the complaint form and send it to DVSA within 14 working days of the test.
DVSA will contact you within 5 days to discuss your appeal.
If DVSA decides to recheck your vehicle, you’ll need to arrange a date and pay the full test fee again. They’ll send you an inspection report listing any vehicle defects.
If your appeal is successful, you’ll be refunded the test fee.
Appeal if your vehicle passed, but you think it should have failed
You’ll need to appeal to DVSA if you do not think your car should have passed its MOT. Fill in the complaint form and send it to DVSA within the time limits below.
DVSA will contact you within 5 days to discuss your appeal.
If DVSA decides to recheck your vehicle, you’ll need to arrange a date. You will not need to pay the test fee again. They’ll send you an inspection report listing any vehicle defects.
Time limits
If your vehicle passed, you need to appeal within:
- within 3 months of the MOT if it’s a corrosion-related problem
- within 28 days has passed for other defects
If you think your MOT certificate is not genuine
You can check that your MOT certificate is genuine by checking its MOT status.
If you’re unhappy with your MOT service
Contact DVSA if you’re not happy with your MOT service.
DVSA
Telephone: 0300 123 9000
Monday to Friday, 7:30am to 6pm
Find out about call charges