Case study

Supporting primary and secondary pupils’ wellbeing at an academy

A single alternative provision academy which is part of a multi-academy trust (MAT) shares its approach.

This case study was withdrawn on

This content is now out of date. It has been replaced by the guidance on getting help with remote education, which includes remote education expectations and the support available.

Pupils-raising-their-hands-in-class

Our school has been maintaining relationships with key staff remotely or by telephone. Pupils need to know that the same staff that they trust are still there for them. Regular cards and letters to the home are also being sent.

For pupils and families who are less engaged, we use gentle persuasion by checking on engagement, but not harassing them with contact every day, acknowledging that it’s a hard time to get children to do anything, and that relationships in the home may be fragile at this time.

Pupils who are struggling to engage are being supported by staff in two-to-one sessions to check how they are feeling and what support we can offer both in and outside of the ‘class’ academically and to support their mental health and wellbeing.

Sessions including more than one member of staff may be in the context of particular safeguarding issues that have arisen from bespoke risk assessments, where another adult in the virtual space is important.

In other circumstances, it may be helpful to have two young people and one member of staff. This may be for problem solving, encouraging engagement and connecting children so that they understand they are not alone whilst isolating.

We are following the same boundaries and expectations of the code of conduct used as when the academy is open.

Key stage 4 pupils continue to follow the exam courses at this time. However, we will be moving onto programmes to prepare for post-16 and transitions after the May half term. We have ensured that we have the same support staff in lessons with teachers. This means that pupils are supported by familiar people if they need it. Two-to-one sessions are also offered outside of the classroom for additional support and scaffolded learning.

We are supporting parents and carers through regular contact with them as required to offer them advice on their role in supporting their children.

The Department for Education gathered these examples of remote education practice by consulting with schools and colleges across England. Names of individuals and schools have been removed to protect their privacy.

Updates to this page

Published 5 May 2020