Trentbarton provides training for wheelchair and mobility scooter users
Bus operator trentbarton offers one-to-one training to help wheelchair and mobility scooter users improve their confidence and travel on buses more regularly.
East Midlands bus operator trentbarton has an ongoing policy of providing one-to-one training for people who wish to develop the confidence to use buses more regularly – particularly wheelchair and mobility scooter users.
Trentbarton take an empty bus to the person’s home, or to a location nearby, and allow them to practise boarding, alighting and using the wheelchair zone. Users of the service also get the opportunity to ask questions of the driver and develop an understanding of the driver’s perspective.
A passenger commented:
Finding myself in a wheelchair for the first time knocked my confidence. Having tried to use the bus on one or two occasions without much success, I contacted trentbarton with a few issues I was having. Trentbarton’s help with training and knowing how their drivers are trained does help you get over the nerves you have
Inclusive Transport Leaders Scheme
This case study has been published alongside guidance on the Inclusive Transport Leaders Scheme and further examples of work being done in the transport sector to improve transport for disabled people.