Collection

Attendance Allowance Unit and Disability Living Allowance performance information

Information including complaints, compliments and telephony satisfaction survey results.

• From: Department for Work and Pensions
• Published: 28 June 2016
• Last updated: 9 April 2018 — See all updates

DWP publishes data showing how well the Attendance Allowance Unit (AAU) and Disability Living Allowance for people aged 65 and over (DLA65+) are meeting national customer service targets for complaints and compliments.

Documents

• Performance of the Attendance Allowance Unit and Disability Living Allowance 65+: Apr 2017 to Mar 2018
  • 9 April 2018
  • Transparency data
• Performance of the Attendance Allowance Unit and Disability Living Allowance 65+: Apr 2016 to Mar 2017
  • 7 April 2017
  • Transparency data
• Performance of the Attendance Allowance Unit: April 2015 to March 2016
  • 28 June 2016
  • Transparency data
• Performance of the Attendance Allowance Unit: April 2014 to March 2015
  • 25 January 2016
  • Transparency data

Published 28 June 2016

Last updated 9 April 2018 + show all updates

1. 9 April 2018

   Added data about the performance of the Attendance Allowance Unit and Disability Living Allowance for people are 65 and over for the period April 2017 to March 2018.

2. 28 June 2016

   First published.