CMA Rapid Review of PCR testing for travel
Information about the CMA’s review of the PCR Testing Market.
On 6 August 2021, the Secretary of State for Health and Social Care requested that the Competition and Markets Authority (CMA) conduct a rapid review of the market for PCR tests.
There are 3 areas that the CMA is currently exploring:
- Whether individual PCR providers may be breaching their obligations under consumer law and should be subject to enforcement action.
- Whether there are structural problems in the market for PCR tests, affecting price or reliability.
- Whether there are any immediate actions that the Government could take in the meantime.
The CMA is unable to offer individual advice or step in and help resolve individual complaints. However, the Citizens Advice Consumer Helpline may be able to help. It can be contacted online, or by telephone on 0808 223 1133. It provides free, confidential and independent advice to help people resolve their problems.
News and Updates
News and updates on the work of the CMA during its review of the PCR Testing Market.
Consumer law
Guidance and information provided to consumers and businesses on their rights and responsibilities under consumer law.
Consumer enforcement action
Information about enforcement action in respect of suspected breaches of consumer protection law in the PCR travel test market.