Collection

HMCTS stakeholder engagement plans and progress updates

An outline of our stakeholder management approach in response to parliamentary recommendations about engagement during the reform programme.

• From: HM Courts & Tribunals Service
• Published: 6 December 2021
• Last updated: 20 December 2022 — See all updates

Engagement plans

In 2018, we responded to a recommendation from the Public Accounts Committee by publishing our strategy and plans for improving engagement activity around reform of our courts and tribunals. We provided progress updates in 2020 and 2021.

• HMCTS stakeholder engagement
  • 24 September 2021
  • Corporate report
• Engaging with HMCTS external stakeholders
  • 9 September 2021
  • Corporate report
• Engaging with our external stakeholders - our approach and plans
  • 29 November 2018
  • Corporate report

Survey results

These reports summarise our findings from surveys conducted in 2019 and 2021, used to inform our communications and engagement plans.

• HMCTS Communications and Engagement Survey Report 2021
  • 26 November 2021
  • Corporate report
• HMCTS stakeholder perception audit report 2019
  • 16 October 2019
  • Research and analysis

Related content

• HM Courts and Tribunals Service engagement groups
  • 29 February 2024
  • Guidance

Published 6 December 2021
Last updated 20 December 2022 + show all updates

1. 20 December 2022

   Updated page by creating 3 groups - engagement plans, survey results and related content.

2. 6 December 2021

   First published.