Collection

HMCTS management information

The management information used by HMCTS for understanding workload volumes and timeliness at a national level.

From:
HM Courts & Tribunals Service
Published
13 June 2019
Last updated
12 December 2024 — See all updates

The tables in these publications provide the latest management information on workload and timeliness for HMCTS criminal, civil and family courts, and tribunals:

  • receipts are the number of cases that have been received and entered onto the respective administrative system by the court/tribunal in the month
  • disposals are the number of cases that have been completed with a final result in the month
  • outstanding is the number of cases that have been receipted but not yet disposed of at the end of the month
  • timeliness is an end-to-end measure of how long those cases have taken to manage through the court or tribunal system for cases completed in the month

Each jurisdiction has a specific definition for workload and timeliness metrics. See the management information tables and guidance for more details.

These figures reflect the data held on the relevant case management systems so there are some definitional and timing differences from the official statistics. They’re subject to the data quality issues associated with large administrative systems, including the late reporting of cases and regular updating of case details. This can lead to the figures for previous months’ being revised each publication. These revisions are generally small and do not usually change the overall picture of performance.

The official statistics provide a more comprehensive view of a range of statistics related to court systems, including HMCTS performance, putting the figures in context and analysing the key aspects. We advise using the official statistics for most purposes and using the published management information only to understand the very latest high-level position.

In addition to the routine management information published each month, from December 2023 we have also begun publishing further management information specifically relating to services modernised through the HMCTS Reform Programme. The reformed service management information will be published alongside the routine management information twice a year.

HMCTS management information – reformed services October 2024

2024

2023

2022

2021

2020

2019

Updates to this page

Published 13 June 2019
Last updated 12 December 2024 + show all updates

  1. Updated page December 2024.

  2. Updated page - October 2024

  3. Added MI data for September 2024.

  4. Updated page

  5. Added information for August 2023 - August 2024.

  6. Updated release message.

  7. Added data for July 2024.

  8. Updated page, adding June 2024.

  9. Added management information for May 2023 - May 2024.

  10. Added latest updated on MI publication.

  11. Call to action box added on data input quality.

  12. Added MI data for April 2023 - April 2024.

  13. Added management information for March 2023 - 2024.

  14. Added management information for February 2023 - 2024.

  15. Added management information for January 2024.

  16. Added MI for December 2022 - December 2023.

  17. Added November 2023 management information.

  18. Added October MI page and Reformed Services data December 2023.

  19. Added September 2022-2023 management information.

  20. Added August 2022-23 MI data.

  21. Added July 2022-23 management information.

  22. Added June 2022-23 management information.

  23. Updated management information for May 2022 - May 2023 published.

  24. Added April 2023 information.

  25. Added report for March 2023.

  26. Added report for February 2023.

  27. Added management information for January 2023.

  28. Added report for December 2022.

  29. Added report for November 2022.

  30. Added information for October 2022.

  31. Added information for September 2022.

  32. Added management information for August 2022.

  33. Information for July 2021 to July 2022 added.

  34. Information for June 2021 - June 2022 added.

  35. Added the May 2022 management information

  36. Added report for April 2022.

  37. Added management information for March 2022

  38. Added the management information for February 2022

  39. Data for January 2021 to January 2022 added

  40. Management information for December 2020 to December 2021 added.

  41. Management information for November 2020 to November 2021 added

  42. October 2021 data added.

  43. Management information for September 2020 to September 2021 published.

  44. August 2021 MI published.

  45. July 2021 data added.

  46. June data added

  47. HMCTS management information - May 2021 added.

  48. HMCTS management information - April 2021 added.

  49. MI data to March 2021 published.

  50. Data for February 2021 added.

  51. HMCTS management information - January 2021 added.

  52. HMCTS management information - December 2020 added.

  53. HMCTS management information - November 2020 added

  54. HMCTS management information - October 2020 added.

  55. HMCTS management information - September 2020 added.

  56. HMCTS management information - Aug 2020 added.

  57. July 2020 MI added.

  58. HMCTS management information - June 2020 added.

  59. May 2020 Management Information added.

  60. April 2020 Management Information added.

  61. HMCTS management information - March 2020 added.

  62. February 2020 MI added.

  63. January 2019 to January 2020 MI added

  64. December 2019 MI added.

  65. November 2019 MI added.

  66. MI for Oct 2019 added.

  67. September 2019 MI data added.

  68. MI for August 2019 added.

  69. July 2019 MI added.

  70. HMCTS management information - June 2019 added.

  71. HMCTS management information - May 2019 added.

  72. First published.

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