Collection
Letters from the Secretary of State to social landlords about poor performance
The Secretary of State writes to social landlords that have received severe maladministration judgements from the Housing Ombudsman or received regulatory notices for breaches of the consumer standards from the Regulator of Social Housing.
The government aims to ‘name and shame’ those who are not delivering the quality of service that residents should expect to receive.
See more information on naming and shaming failing social housing landlords.