Consultation outcome

Compliance advice for trader recommendation platforms

• From: Competition and Markets Authority
• Published: 11 July 2024
• Last updated: 12 November 2024 — See all updates

This consultation has concluded

Read the full outcome

Reponse to consultation

PDF, 277 KB, 18 pages

Detail of outcome

The Competition and Markets Authority (CMA) has published a response to its public consultation on the draft compliance advice including details, where relevant, of the changes made to the draft as a consequence of comments received.

The CMA has also published:

• consumer law compliance advice for businesses
• practical tips and advice to consumers using trader recommendation sites

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Original consultation

Summary

The CMA is consulting on draft consumer law compliance advice for trader recommendation platforms.

This consultation was held on another website.

This consultation ran from
7am on 11 July 2023 to 5pm on 16 August 2024

Consultation description

The CMA is consulting on draft consumer law compliance advice for trader recommendation platforms. These are businesses that:

• operate a website or app that consumers may use to find a trader to carry out home improvement, maintenance, or repair work
• make representations or impressions that the traders listed or hosted on these sites are of a particular quality

The purpose of the compliance advice is to help relevant businesses to understand and comply with their obligations under consumer protection law.

Documents

Consultation document

PDF, 322 KB, 12 pages

Compliance advice

PDF, 459 KB, 31 pages

Published 11 July 2024
Last updated 12 November 2024 + show all updates

1. 12 November 2024

   Response to consultation and outcome published

2. 11 July 2024

   First published.