Call for evidence outcome

Consumer credit and personal insolvency: call for evidence

• From: Department for Business, Innovation & Skills and HM Treasury
• Published: 15 October 2010

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

This call for evidence has closed

Read the full outcome

Consumer credit and personal insolvency review: summary of responses on consumer credit and formal response on personal insolvency

PDF, 334 KB, 52 pages

Consumer credit and personal insolvency review: formal response on consumer credit

PDF, 239 KB, 22 pages

Detail of outcome

We published two documents in response to this call for evidence:

• the response to the personal insolvency questions, which also includes a summary of the public responses, on 19 July 2011
• the response to the consumer credit questions on 21 November 2011

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Original call for evidence

Summary

Consultation on how consumer credit and personal insolvency systems might be improved.

This call for evidence ran from
15 October 2010 to 11:45pm on 10 December 2010

Call for evidence description

Sought views on how consumer credit and personal insolvency systems might be improved and also on a number of government commitments, including:

• tackling unfair bank charges
• introducing a seven-day cooling off period for store cards
• introducing a power for a regulator to cap interest rates on credit and store cards
• requiring credit card providers to make electronic statements available to enable consumers to judge whether an alternative credit card would provide better value for money

Documents

Managing borrowing and dealing with debt: call for evidence in support of the consumer credit and personal insolvency review

Ref: BIS/10/1185

PDF, 286 KB, 61 pages

Debt and insolvency: 'Managing borrowing and dealing with debt: call for evidence' in plain English

Ref: BIS/10/1021

PDF, 879 KB, 10 pages

Published 15 October 2010