Consultation outcome

Consumer protection: enforcement guidance

From:
Competition and Markets Authority
Published
11 December 2024
Last updated
4 April 2025 — See all updates
This consultation has concluded

Read the full outcome

Summary of responses

PDF, 234 KB, 13 pages

Detail of outcome

The Competition and Markets Authority (CMA) has now published its consumer protection enforcement guidance.

Feedback received

Anonymous

PDF, 45.5 KB, 1 page

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Centre for Competition Policy, University of East Anglia

PDF, 311 KB, 3 pages

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CMS Cameron McKenna Nabarro Olswang LLP

PDF, 197 KB, 3 pages

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Euclid Law

PDF, 112 KB, 3 pages

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Freshfields LLP

PDF, 160 KB, 8 pages

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Propertymark

PDF, 292 KB, 3 pages

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techUK

PDF, 256 KB, 12 pages

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Trust Alliance Group

PDF, 172 KB, 1 page

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Which?

PDF, 119 KB, 5 pages

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Detail of feedback received

We received 9 responses to the consultation.

Original consultation

Summary

The CMA consulted on draft guidance that describes the CMA’s role and powers related to consumer protection.

This consultation was held on another website.

This consultation ran from
to

Consultation description

The CMA has produced draft guidance on its role and powers related to consumer protection. The draft guidance updates and, once finalised, will replace the existing guidance.

We have provided an update about this consultation and next steps in the CMA’s new consumer enforcement regime.

The draft guidance provides a summary of the CMA’s consumer investigatory and enforcement powers and functions, including updates introduced by the Digital Markets, Competition and Consumers Act 2024.

Documents

Consultation document

PDF, 178 KB, 7 pages

Draft guidance

PDF, 537 KB, 62 pages

Updates to this page

Published 11 December 2024
Last updated 4 April 2025 show all updates

  1. Summary of responses and final outcome published.

  2. First published.

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