Consultation outcome

Mobility as a Service: code of practice

• From: Department for Transport
• Published: 8 February 2022
• Last updated: 30 August 2023 — See all updates

This was published under the 2019 to 2022 Johnson Conservative government

This consultation has concluded

Read the full outcome

Mobility as a Service: code of practice consultation – government response

HTML

Detail of outcome

This report summarises the responses to the consultation and the issues that were identified.

The Department for Transport has published a code of practice to help guide the development of Mobility as a Service (MaaS) in the UK. Informed by the findings of the consultation responses, it will provide recommendations and best practice to navigate the technical and commercial challenges when designing a MaaS solution.

Detail of feedback received

We received 66 responses to this consultation. A summary of public feedback is included in the consultation outcome.

---

Original consultation

Summary

Seeks views on the content that could be included in a mobility as a service (MaaS) code of practice.

This consultation ran from
8 February 2022 to 11:45pm on 3 May 2022

Consultation description

We are seeking views on the content that could be included in a mobility as a service (MaaS) code of practice.

We are proposing that a MaaS code of practice could be used to:

• provide guidelines for new entrants to the market and incumbent MaaS platform providers to aid navigation around the relevant legislation
• support new businesses in the MaaS industry to make decisions in line with government goals
• encourage MaaS platform providers to include carbon data for each route offered, helping consumers choose lower carbon journeys
• provide best practice examples of MaaS solutions
• assist local authorities in developing or considering MaaS platforms to operate in their areas, developing local solutions that build on nationally agreed standards

We want to gain further evidence on the development of the content of the code of practice.

Documents

Consultation on mobility as a service code of practice

PDF, 316 KB, 22 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Published 8 February 2022
Last updated 30 August 2023 + show all updates

1. 30 August 2023

   The government response has been published.

2. 8 February 2022

   First published.