Nuisance calls consultation
Read the full outcome
Detail of outcome
Proposal to lower the legal threshold for the Information Commissioner’s Office (ICO) in respect of the Privacy and Electronic Communication Regulations (PECR) 2003 to tackle nuisance calls and texts
Original consultation
Consultation description
This consultation seeks views on lowering the legal threshold before firms responsible for nuisance calls and texts can be hit with fines of up to £500,000. The law currently requires the Information Commissioner’s Office (ICO) to prove a company caused ‘substantial damage or substantial distress’ by their conduct and the Government’s preferred option is to remove this threshold.