Raising standards in tax advice: protecting customers claiming tax repayments
Read the full outcome
Detail of outcome
The government has published a summary of responses to the consultation on raising standards in tax advice: protecting customers claiming tax repayments.
Following the responses, the government will take further steps to tackle the issues outlined in the consultation to help restore taxpayers’ confidence in the tax advice market. This includes:
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legislation to render void assignments of income tax repayments
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requiring repayment agents to register with HMRC
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introducing new transparency requirements for agents in the HMRC Standard for Agents
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explore introducing mandatory pre-contractual disclosure forms and strengthening checks on repayment agents
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undertaking further work to strengthen the evidence that a claim has been made with a customer’s consent before processing it and improve the way in which customers authorise their agent
Original consultation
Consultation description
This consultation seeks views on proposals to address consumer protection issues for individuals who claim tax repayments via repayment agents.
It will be of interest to individuals who have used or considered using repayment agents, tax agents, charitable organisations and consumer groups, and accountancy professional bodies.
Documents
Updates to this page
Last updated 11 January 2023 + show all updates
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Published detail of outcome and summary or responses.
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First published.