Redress for purchasers of new build homes and the New Homes Ombudsman
Read the full outcome
Detail of outcome
Summary of responses to the consultation and the government’s response.
Original consultation
Consultation description
This consultation seeks views on a New Homes Ombudsman and the detail of proposed legislation to provide better redress for purchasers of new build homes.
This includes the design and delivery of the New Homes Ombudsman, its powers, remit and how to fund it. The consultation also seeks views on whether a Code of Practice should also be underpinned in statute.