Consultation outcome

Reviewing the rail delay attribution process which determines the reasons for train service delays

• From: Office of Rail and Road
• Published: 25 January 2021

This consultation has concluded

Detail of outcome

The outcome to the review was published on 28 September 2020. The outcome makes several recommendations as to alteration of:

• governance
• principles and rules
• processes and systems

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Original consultation

Summary

Review of the process for determining the reason behind train service delays also known as delay attribution.

This consultation was held on another website.

This consultation ran from
15 January 2019 to 11:59pm on 28 March 2019

Consultation description

We are conducting a review of delay attribution which is the process by which the reasons for delays to train services are determined.

This process includes both the ‘what’ and ‘who’ and can affect:

• our understanding of rail performance overall
• rail performance compensation

Published 25 January 2021