Consultation outcome

Smart meter coordinated consumer engagement

• From: Department for Business, Energy & Industrial Strategy
• Published: 18 June 2020
• Last updated: 23 November 2020 — See all updates

This was published under the 2019 to 2022 Johnson Conservative government

This consultation has concluded

Read the full outcome

Smart Metering Implementation Programme: government response to the consultation on future coordinated consumer engagement

PDF, 497 KB, 58 pages

Annex 1: Amendments to standard condition 45 (electricity) and 39 (gas)

PDF, 677 KB, 40 pages

Annex 2: Standard condition 45A (electricity) and 39A (gas)

PDF, 310 KB, 44 pages

Annex 3: Consequential amendments

PDF, 313 KB, 13 pages

Detail of outcome

The government has confirmed updates to Smart Energy GB’s objectives, governance and funding threshold in order for it to continue effectively engaging consumers and supporting energy suppliers to achieve a market-wide smart meter rollout.

The government response confirms the proposals to:

• update Smart Energy GB’s objectives as set out in energy supply licences, to ensure they remain relevant for the next phase of the rollout
• strengthen Smart Energy GB’s governance, subject to minor amendments to further increase transparency, provide an appropriate balance of skills on the Board, and ensure that energy suppliers retain appropriate oversight
• lower the threshold at which energy suppliers fund Smart Energy GB’s domestic capital costs from 250,000 to 150,000 gas or electricity (or both) domestic consumers
• set 30 June 2021 as the date on which the new objectives and governance arrangements come into force, with the transition to be completed by the end of 2021

Detail of feedback received

We received 25 responses from a variety of stakeholders including:

• energy suppliers
• consumer groups
• delivery partners
• trade associations
• individuals with an interest in the smart meter rollout

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Original consultation

Summary

Proposals to update Smart Energy GB’s objectives, strengthen its governance, and revise its funding model, to focus on supporting the next phase of the rollout.

This consultation ran from
9am on 18 June 2020 to 4pm on 13 August 2020

Consultation description

As part of its decision to introduce an obligation on energy suppliers to continue the rollout of smart meters beyond 2020, the government confirmed that Smart Energy GB should continue as the body responsible for leading coordinated consumer engagement activities. This work is necessary to achieve market-wide rollout and ensure that consumers are fully supported.

We are now consulting on a number of changes to Smart Energy GB, to focus on supporting the next phase of the rollout. Our proposals include:

• updating its objectives
• strengthening its governance framework
• revising its funding mechanism

Please do not send responses by post to the department at the moment as we may not be able to access them.

Read the BEIS consultation privacy notice.

Documents

Smart Metering Implementation Programme: consultation on future coordinated consumer engagement

PDF, 604 KB, 48 pages

Annex 1: Proposed amendments smart metering supply licence conditions - electricity

PDF, 334 KB, 37 pages

Annex 2: Proposed amendments smart metering supply licence conditions – gas

PDF, 334 KB, 37 pages

Published 18 June 2020
Last updated 23 November 2020 + show all updates

1. 23 November 2020

   Government response published.

2. 18 June 2020

   First published.