Closed consultation

Unfair commercial practices guidance

From:
Competition and Markets Authority
Published
11 December 2024

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Summary

The Competition and Markets Authority (CMA) is consulting on draft guidance on the protection from unfair trading provisions in the Digital Markets, Competition and Consumers (DMCC) Act 2024.

This consultation was held on another website.

This consultation ran from
to

Consultation description

The unfair commercial practices (UCP) provisions in Chapter 1 of Part 4 of the DMCC Act prohibit unfair commercial practices, replacing and updating the Consumer Protection from Unfair Trading Regulations 2008.

We have provided an update about this consultation and next steps in the CMA’s new consumer enforcement regime. We will publish a streamlined and simplified version of the draft before 6 April 2025 and run a further consultation on some aspects of the guidance on drip pricing in the summer.

The CMA has produced draft guidance on the UCP provisions which updates and, once finalised, will replace its current guidance.

The draft guidance illustrates how the UCP provisions may apply in practice and is intended to help traders to comply with them.

Find out more about the consultation and how to respond

Documents

Consultation document

PDF, 183 KB, 7 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Draft guidance

PDF, 4.09 MB, 109 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Updates to this page

Published 11 December 2024

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