Consultation outcome

Vehicle online services

From:: Driver and Vehicle Licensing Agency
Published: 1 October 2012
Last updated: 25 September 2014 — See all updates

Read the full outcome

Summary of responses to vehicle online services consultation

PDF, 283 KB, 6 pages

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Detail of outcome

DVLA is planning to allow motorists to notify us electronically of changes to a vehicle record. DVLA will deliver these changes through a phased implementation involving motor industry representatives.

Original consultation

Consultation description

This consultation is about DVLA developing an online service as well as the current paper channel. The online service will give motorists further options to tell DVLA of changes to their vehicle record including personalised registrations. This will give motorists the options to self serve or transact via an intermediary. An example of an intermediary is a motor dealer who might notify DVLA electronically of changes to the vehicle record on behalf of a customer part exchanging a vehicle.

It’s proposed that the following transactions will become available:

selling or part exchanging a vehicle to the motor trade
notifying change of keeper details (private sale)
notifying change of personal details (name and or address)
replacement V5C
notifying a permanent export
putting a registration number on a vehicle (assignment)
taking a registration number off a vehicle (retention)
transferring a registration number from one vehicle to another
personalised registration-post sale services

As part of this work we will also extend the personalised registration retention facility to Northern Ireland, where retentions are not currently available under the paper channel.

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