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Cameroon: UKVI changes suppliers for overseas visa application

Those applying for a UK visa may see a change in suppliers in overseas Visa Application Centres (VACs).

The UK’s global network of VACs is managed by third party suppliers on behalf of UK Visas and Immigration (UKVI). From September 2024, there will be a change in suppliers in some locations. Over the next few months, VFS Global will become our overseas supplier in all locations.  

Please note, this will not affect the customer’s visa application decision, processing times or prices.   

This change will improve our service for customers including on average shorter biometric and application submission times in the VAC.

Marc Owen, the Director for Visa, Status and Information Services within UKVI said:

The opening of our new VAC in Cameroon marks an exciting milestone in the provision of a world-class UK visa operation, one which will provide important digital innovations and convenience to customers around the world.

If you want to find out more about the changes to suppliers and when this is happening, please visit: www.gov.uk/government/publications/changes-to-the-commercial-partner-visa-application-services

You can find your nearest VAC by visiting: www.gov.uk/find-a-visa-application-centre 

Further information: 

Improved service also include:

  • on average shorter biometric and application submission times in the VAC
  • new average passport collection time of 20 minutes
  • clearer information for customers to distinguish free services from paid for services
  • changes to suppliers will also not affect the visa process, immigration rules or the current visa fees

Updates to this page

Published 22 November 2024