News story

Change to Veterans UK helpline opening hours

Changes to helpline opening hours from Monday 31 October 2016.

• From: Ministry of Defence and Veterans UK
• Published: 25 October 2016

This was published under the 2016 to 2019 May Conservative government

Helpline Telephone, Istock/Copyright Gajus

From 31 October 2016, the opening hours for the Veterans UK helpline service will change to 8.00 am to 5.00 pm Monday to Friday.

Analysis has shown that there are relatively few calls received in the early morning and evening and so the service has been re-organised to make more advisers available during our busiest times.

Callers phoning outside of these hours will still be offered an option to speak to our partners in the charities Combat Stress or The Samaritans where urgent assistance is needed.

Published 25 October 2016