News story
CICA Christmas and New Year opening hours 2022-23
How to contact the Criminal Injuries Compensation Authority during the festive period.
CICA telephone helpline will be open during the following hours:
| Day | Opening Times |
| Monday 19 December | 8.30am to 5pm |
|---|---|
| Tuesday 20 December | 8.30am to 3pm |
| Wednesday 21 December | 8.30am to 3pm |
| Thursday 22 December | 8.30am to 5pm |
| Friday 23 December | 8.30am to 4pm |
| Monday 26 December | Closed |
| Tuesday 27 December | Closed |
| Wednesday 28 December | 8.30am to 3pm |
| Thursday 29 December | 8.30am to 5pm |
| Friday 30 December | 8.30am to 4pm |
| Monday 2 January | Closed |
| Tuesday 3 January | Closed |
From Wednesday 4 January the service will return to the following opening hours.
| Day | Opening Times |
| Monday | 8.30am to 5pm |
|---|---|
| Tuesday | 8.30am to 5pm |
| Wednesday | 8.30am to 3pm |
| Thursday | 8.30am to 5pm |
| Friday | 8.30am to 5pm |
Our online application service will still be available throughout this time.
How to contact CICA
• Telephone: 0300 003 3601
• From outside the UK: +44 20 3684 2517
• Relay UK (if you cannot hear or speak on the phone): 18001 0300 003 3601
Updates to this page
Published 16 December 2022