News story
DBS Christmas and New Year Opening Times 2020
The DBS Contact Centre and social media accounts will be operating under reduced hours over Christmas, however online services will still be available.
Our Contact Centre will be closed at certain times over the Christmas and New Year period.
We will be open as usual until December 24th (Christmas Eve).
| Date | Opening hours |
| Christmas Eve | 8am to 3pm |
| Christmas Day | Closed |
| Boxing Day | Closed |
| 27th December | Closed |
| 28th December | Closed |
| 29th December | 8am to 3pm |
| 30th December | 8am to 3pm |
| 31st December | 8am to 3pm |
| New Year’s Day | Closed |
We return to business as usual on January 2nd.
Our social media accounts will not be monitored between December 24th and January 4th.
Online services such as the Update Service and online tracking are available as usual over Christmas.
Updates to this page
Published 22 December 2020Last updated 23 December 2020 + show all updates
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Opening hours updated to clarify that the Contact Centre will be closed on December 28th.
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First published.