DSA opening hours: Christmas and New Year
The Driving Standards Agency (DSA) will close at times over Christmas and New Year, but its online services will be available as normal.
DSA’s online services will be available throughout Christmas and the New Year. You’ll be able to:
- book and manage your theory or practical driving test
- use the DSA online business service
- use instructor services
Driving test centres and customer support centre
DSA will be operating a normal service up to and including Tuesday 24 December.
| Date | Driving test centres | Customer support centre |
|---|---|---|
| Monday 23 December | Most centres will be open | Open |
| Tuesday 24 December | Most centres will be open | Open |
| Wednesday 25 December | Closed | Closed |
| Thursday 26 December | Closed | Closed |
| Friday 27 December | Closed | Theory test customer support only |
| Monday 30 December | Most centres will be open | Open |
| Tuesday 31 December | Most centres will be open | Open |
| Wednesday 1 January | Closed | Closed |
| Thursday 2 January | Scotland: closed - England and Wales: most centres will be open | Open |
Last date to change or cancel a driving test
You must give at least 3 clear working days’ notice to change your test date or cancel it, or you’ll have to pay again.
Sundays and public holidays don’t count as working days.
The tables show the last dates you can change or cancel your test. The date will depend on where you take the test, and whether you’re doing it online or by phone.
England and Wales
| Test date | Last date to change or cancel online | Last date to change or cancel by phone |
|---|---|---|
| Tuesday 24 December | Thursday 19 December | Thursday 19 December |
| Saturday 28 December | Sunday 22 December | Friday 20 December |
| Sunday 29 December | Monday 23 December | Monday 23 December |
| Monday 30 December | Monday 23 December | Monday 23 December |
| Tuesday 31 December | Thursday 26 December | Tuesday 24 December |
| Thursday 2 January | Friday 27 December | Tuesday 24 December |
| Friday 3 January | Sunday 29 December | Tuesday 24 December |
| Saturday 4 January | Monday 30 December | Monday 30 December |
| Sunday 5 January | Wednesday 1 January | Tuesday 31 December |
| Monday 6 January | Wednesday 1 January | Tuesday 31 December |
| Tuesday 7 January | Thursday 2 January | Thursday 2 January |
Scotland
| Test date | Last date to change or cancel online | Last date to change or cancel by phone |
|---|---|---|
| Tuesday 24 December | Thursday 19 December | Thursday 19 December |
| Saturday 28 December | Sunday 22 December | Friday 20 December |
| Sunday 29 December | Monday 23 December | Monday 23 December |
| Monday 30 December | Monday 23 December | Monday 23 December |
| Tuesday 31 December | Thursday 26 December | Tuesday 24 December |
| Friday 3 January | Friday 27 December | Tuesday 24 December |
| Saturday 4 January | Sunday 29 December | Tuesday 24 December |
| Sunday 5 January | Monday 30 December | Monday 30 December |
| Monday 6 January | Monday 30 December | Monday 30 December |
| Tuesday 7 January | Thursday 2 January | Thursday 2 January |
Updates to this page
Last updated 11 December 2013 + show all updates
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Updated the dates and information for Christmas 2013 and New Year 2014.
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This news article was converted to a news story