Hard Facilities Management services for the Volunteer Estate to be delivered by the MOD Built Estate contracts
It has been agreed that Hard Facilities Management services for the Volunteer Estate will be delivered by the MOD Built Estate contracts following the Volunteer Estate Value for Money Study.
These MOD Built Estate contracts cover key maintenance work, repairs, servicing and Hard Facilities Management across the Volunteer Estate, to enable reserves and cadets to continue to work and train.
The Volunteer Estate Value for Money Study was launched in October 2022 to determine whether the Reserve Forces’ & Cadets’ Association’s (RFCA) Hard Facilities Management requirements could be met more cost-effectively by the MOD Built Estate suppliers, than through the existing arrangements.
Following consultation with a wide range of stakeholders, including the 13 RFCAs, the Council of RFCAs (CRFCA), the single services, RFCA customers, Defence Infrastructure Organisation (DIO) and wider MOD, the study recommended that the existing MOD Built Estate contractual arrangements should be adopted to deliver Hard Facilities Management Services for the Volunteer Estate.
Adopting the Built Estate arrangements will transform the approach to maintaining the Volunteer Estate, whilst ensuring statutory and mandatory compliance, and providing a safer place for reserves and cadets to work and train. It also allows for the strategic alignment of the Volunteer Estate with the wider MOD Estate, generating a ‘one Defence Estate’ ethos. Benefits of the Built Estate contracts include:
- a move from the current ‘fix on fail’ approach to preventative maintenance and evidence-based investment decisions
- adoption of industry best practice maintenance standards
- an improvement in health and safety compliance
- a higher level of investment in the maintenance of the Volunteer Estate
- improved information technology to inform and manage Facilities Management on the Volunteer Estate to ensure investment decisions are more data driven
The 13 RFCAs will align with the four Built Estate regions, and the In-Service Dates for the new arrangements are as follows:
| RFCA | BE Region | BE Supplier | ISD |
|---|---|---|---|
| Highland, Lowland, Northern Ireland | Scotland & Northern Ireland (SNI) | Mitie | 1 August 2024 |
| Greater London South East | South East (SE) | VINCI | 1 August 2024 |
| Wessex | South West (SW) | VIVO (Joint Venture between Serco & EQUANS) | 1 August 2024 |
| East Anglia, East Midlands, North of England, North West, Wales, West Midlands, Yorkshire & the Humber | Central (CEN) | VIVO | 1 August 2024 |
It has been agreed that the RFCAs and CRFCA should retain responsibility for managing the contractual relationship for the future Hard Facilities Management service delivery across the Volunteer Estate, and to continue to act as the estate’s advisor on behalf of the single services.
Revised RFCA and CRFCA estate teams’ organisational structures will be put in place to ensure the effective management of the new arrangements. These structures aim to improve the attraction and retention of professionally qualified estates staff.
During mobilisation, the DIO, industry partners and RFCAs will work together to ensure that there is sufficient and capable resource available to undertake all required activities, and to ensure successful delivery under the new arrangements. Additionally, a comprehensive training package will be rolled out, to estate users too, to ensure future roles and responsibilities are fully understood.
Maj Gen Jamie Gordon CB CBE, Chief Executive CRFCA said:
I see the delivery of Hard Facilities Management on the Volunteer Estate by the Built Estate suppliers providing the RFCAs with the opportunity to transform the approach in assuring statutory and mandatory compliance, and providing a safe place for reserves and cadets to work and train.
It also keeps the RFCAs front and centre in its role of maintaining and developing the Volunteer Estate. This is but one of the changes that the RFCAs have enacted to deliver their vital support of the reserves and cadets over the last 115 years.
James Crosfield, Senior Responsible Owner to the VE VFM Study said:
I’m delighted that the MOD Built Estate contracts will now be adopted by the Volunteer Estate to deliver Hard Facilities Management for the Reserve Forces and Cadet Associations. This move supports the strategic alignment of the Volunteer Estate with the wider MOD Estate generating a ‘one defence ethos’ and offers the opportunity to transform the approach to maintaining the Volunteer Estate.
Mobilisation of these new arrangements will now commence following the best practice operational readiness approach, which was used to successfully mobilise the Built Estate Contracts.