Press release

HMRC levels the playing field by tackling online VAT fraud

New rules take effect that ensure online sellers pay the right tax.

World-leading powers to ensure online sellers pay the right tax, and don’t leave law-abiding high street and online businesses at a disadvantage, have come into force today (15 March 2018). These were first announced by the Chancellor at Autumn Budget 2017.

The internet has revolutionised the way people shop and helped many businesses to sell their products across the UK. Online marketplaces can help those who sell through their platforms to understand the tax rules and therefore avoid fines from HM Revenue & Customs (HMRC). And, indeed, they have the responsibility to make sure that fraud does not happen on their watch.

These new rules strengthen powers to make online marketplaces accountable for VAT fraud committed by online sellers on their platforms.

These powers are known by the term joint-and-several liability (JSL) for online marketplaces.

If sellers based in the UK or overseas are not paying the correct VAT when selling in the UK, and are not removed from the site following the issue of a notice by HMRC to the marketplace, HMRC will pursue the marketplaces themselves for any future unpaid tax by those sellers.

For any sales made from today onwards, the rules also make online marketplaces liable for VAT where they knew or should have known that an overseas online seller should have been VAT-registered, but was not.

This sends a clear message that businesses in the UK and overseas, online and on the high street, must all play by the same rules, protecting traditional high street and legitimate online sellers who pay what they owe.

If someone is committing VAT fraud, you can report them anonymously either online or phoning the HMRC fraud hotline on 0800 788 887.

Marketplaces must now also make sure sellers using their platforms display a valid VAT number on the site, when they are given one. This will help buyers make an informed choice about buying goods from a VAT-registered businesses with confidence.

Financial Secretary to the Treasury, Mel Stride, said:

Whilst the honest majority pay what they owe, some businesses that sell goods online to UK shoppers are failing to pay the correct amount of VAT.

This behaviour unfairly undercuts businesses trading in the UK that play by the rules, abuses the trust of buyers, and deprives the government of significant revenue that funds vital public services.

We are clear that everyone must pay their fair share of tax, and tackling tax evasion in all its forms is a top priority for the government.

The UK has led the way in tackling this type of fraud and, in September 2016, was the first country to introduce tough powers to tackle VAT evasion by overseas sellers – these have already gone a long way to remove over a thousand non-compliant overseas businesses from selling goods online in the UK and to motivate tens of thousands of overseas sellers to register for VAT.

The new rules go further to strengthen and develop our operational response to online VAT fraud and error from both UK and overseas businesses.

As well as this, businesses can apply to register for the Fulfilment House Due Diligence Scheme from 1 April 2018. This scheme, which was first announced at Budget 2016, will require businesses that store imported goods for, or on behalf of, overseas sellers from outside the EU to keep certain records and perform certain checks on the goods they are storing.

Taken together, the respective packages of measures announced at Budget 2016 and Autumn Budget 2017 will help protect around £1 billion of tax revenue by 2023, and further enhance HMRC’s ability to ensure everyone is paying their fair share.

Further information

For more detail, read:

  • guidance on VAT: online marketplace seller checks
  • guidance on VAT: businesses that sell goods in the UK using online marketplaces
  • measures announced in Autumn Budget 2017
  • measures announced in Budget 2016
  • guidance on the Fulfilment House Due Diligence Scheme

Updates to this page

Published 15 March 2018